Our Service

Our responsive and reliable service ensures that customer expectations and project deadlines are consistently met. We adopt a collaborative approach with our customers, with advice and support available from the early stages of your project through to product delivery.

CAD blocks and models as well as high resolution images of our collection are available to download. For larger projects we can supply samples of our furniture to aid in the specification process, and will be happy to assist with space planning if required. Samples of fabrics, leathers and surface finishes are also available.

Whilst our comprehensive range is available in a wide variety of options, sizes and finishes, we are able to vary the standard specification on many of our products allowing them to be tailored to the exact needs of your project.

In some cases specific needs require a unique solution; we would be happy to discuss your requirements should a bespoke solution be required. Once complete, your order can be delivered to your warehouse, or we can provide installation options if required.

Transportation is carried out either by company staff in our own vehicles, or by carefully vetted outside carriers. Extreme care is always taken to ensure that products are delivered in perfect condition. International shipping can be arranged along with supporting documentation; if required, orders can be collected from our factory in Enfield.

Our furniture is supplied with a 5 year guarantee against defects in materials and workmanship subject to normal contract use, excluding defects in the covering materials (normally guaranteed by the manufacturer/supplier thereof). Any remedial measures will be undertaken quickly and efficiently within a mutually agreed time-frame to suit as far as possible the convenience of the client.

We guarantee at least 10 years continuity of supply, allowing projects to be expanded or pieces to be re-upholstered.

Please visit our showroom in Clerkenwell, London to view pieces from our range and discuss your project needs. The showroom is open Monday – Friday, 10am – 6pm, and other times by arrangement. You are welcome to visit our factory in Enfield, north London where, as well as viewing our furniture collection, we can show you around our factory and see the furniture being made.

Please contact us to arrange an appointment.

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